Below is the legal mumbo-jumbo of our warranty that our attorneys drew up. Basically it says that we stand behind the structural integrity of what we build. Although it says 10 years, we design our booth frames to last the life of a restaurant, however long that might be (and we've never had a warranty claim on this). Tops and chairs are a year, which proves them through a full year of moisture changes (which can be quite important - depending on where is the world they end up). Rest assured that we have been in business for a long time, and hope to be in business for a long time from now, and that requires standing behind products and getting referrals from happy customers.
THE OFFICIAL LEGAL STUFF
Standard Chicago Booth Manufacturing booth and banquette frames are warranted only to the original customer and only against defects in workmanship for a period of ten (10) years from the date of invoice. Other finished products are warranted only to the original customer and only against defects in workmanship for a period of one (1) year from the date of invoice. Our liability and the customer's sole remedy for any breach of such warranty, breach of contract or negligence regarding a product is limited to the purchase price of the product. We are not responsible for any incidental or consequential damages incurred as a result of defective product such as reinstallation costs or breach of contract, nor are we responsible for special or punitive damages. No deductions for repairs in the field will be allowed. This warranty does not apply to any unfinished products, or Customer's Own Materials (C.O.M.) used in manufacturing product. We provide no warranty for such products. Warranty on upholstery material is not covered by Chicago Booth; it is covered from upholstery mills under their warranty only (which may not include re-upholstery labor). All laminates are subject only to the warranty offered by the respective manufacturer of such products. Placement of glass sheets or vinyl coverings over any wood surface will also void the warranty. Except where noted, our products are not intended for outdoor use and no warranty is made with respect to goods used outdoors which are not intended for use outdoors. Even where our products are designated by us for outdoor use, our warranty is limited solely to defects in workmanship for a period of one year from the date of invoice. Although many of our materials are fire-retardant, we do not warrant or represent that the products satisfy any fire code, other fire standard, or any other standard unless stated in writing for that particular order. This warranty does not cover any item which has been in storage, freight damaged, improperly cared for, abused, neglected, or misused, nor does it cover any item repaired by someone other than one of our employees unless previously authorized by us in writing. We have the option of repairing or replacing any defective item. All claims under the above warranty must be made not later than the earlier of (a) a reasonable period after discovery of any condition that might lead to a claim (not to exceed thirty (30) days) or (b) the date which is one year from the date of our invoice for the product. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES AND WE EXPRESSLY DISCLAIM ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE PRODUCTS IN THIS PRICE LIST.